Resource Center

Insights, walkthroughs & product updates – stay ahead with the latest from Conversagent

Customer Success Stories From Real Businesses

Explore how Conversagent has transformed ecommerce businesses with measurable results.

Growing a Wellness Brand with Conversagent
2 min read

Growing a Wellness Brand with Conversagent

Earthing Harmony sells products people don’t instantly understand, which means questions at every step. As demand grew, so did the pressure on their team. With Conversagent, Lisa stepped in as an always-on assistant, turning constant questions into instant answers and guiding shoppers to buy with confidence. 

Read more
Confidence, Craftsmanship, and Conversagent: How Hat Country Keeps Its Personal Touch Alive Online
2 min read

Confidence, Craftsmanship, and Conversagent: How Hat Country Keeps Its Personal Touch Alive Online

A legacy Western wear retailer brought its frontier spirit online with Conversagent, an AI-powered sales assistant that delivers personalized, product-specific guidance. By blending tradition with technology, Hat Country boosted customer confidence, generated over 1000 real-time shopper interactions, and achieved a significant lift in AOV. 

Read more
How MikeSport Boosted Ecommerce Conversions with AI – Conversagent
2 min read

How MikeSport Boosted Ecommerce Conversions with AI – Conversagent

Discover how MikeSport, a Lebanon-based sportswear retailer, used Conversagent, an AI-powered sales assistant, to engage shoppers in 1,500+ chats over three months, driving a 25.48% conversion rate with multilingual support in Arabic, English, and French.

Read more

Stay Ahead With Expert Tips & Guides

Stay up-to-date with the latest trends, tips, and news about AI in ecommerce.

What the Top 1% of Shopify Stores Do Differently With Customer Engagement
4 min read

What the Top 1% of Shopify Stores Do Differently With Customer Engagement

Discover the strategies that set high-performing Shopify stores apart. From providing instant, 24/7 customer support to delivering personalised product recommendations, leading ecommerce brands are using AI to create better shopping experiences and drive more sales. Learn the practical changes that help convert more visitors into customers, without adding extra workload to your team.

Read more
How To Automate Customer Support On Shopify With AI
5 min read

How To Automate Customer Support On Shopify With AI

AI is reshaping customer support for Shopify stores — making it faster, smarter, and more scalable. This guide breaks down how AI chatbots work, what tasks to automate, what still needs a human touch and how to deliver better service while reducing support overhead. 

Read more
The Ultimate Guide To AI-Powered Upselling And Cross-Selling
4 min read

The Ultimate Guide To AI-Powered Upselling And Cross-Selling

Boosting average order value doesn’t require pushy discounts — just smarter systems. This guide explores how ecommerce brands can use AI-powered upselling and cross-selling to deliver personalized product recommendations across the customer journey. Learn how tools driven by real-time data and customer behavior can help you increase revenue, improve customer experience, and scale efficiently with automation.

Read more

Product Updates

See the latest updates, announcements, release notes and more!

Conversagent Product Updates: August–September 2025
3 min read

Conversagent Product Updates: August–September 2025

Conversagent just got even smarter! From AI-powered chat upgrades, seamless add-to-cart features, new customisation options, and your personal assistant Eva. These updates make customer engagement faster, easier, and more fun. Check out everything new between August 4th and September 11th, 2025.

Read more
Conversagent Product Updates: April - June 2025
3 min read

Conversagent Product Updates: April - June 2025

Conversagent’s latest updates bring faster AI, smarter search, expanded multilingual support, and smoother widget experiences. From GPT-4.1 integration and better mobile layouts to five new languages and enhanced accessibility, these improvements make customer conversations more accurate, inclusive, and seamless across all devices.

Read more

AI Insights and Strategy to Keep you Future Ready

Insights and strategies to help you harness AI and lead in ecommerce.

How a 5-Star Shopping Experience Becomes Your Best Marketing Channel
4 min read

How a 5-Star Shopping Experience Becomes Your Best Marketing Channel

A 5-star shopping experience isn't just good customer service; it's a marketing channel. When customers get instant, helpful answers at any hour, they buy with confidence and tell people about it. Conversagent makes that experience easy to implement.

Read more
How AI Chatbots Are Reshaping Shopify Customer Interactions
5 min read

How AI Chatbots Are Reshaping Shopify Customer Interactions

Discover how AI chatbots and smart e‑commerce tools are transforming Shopify stores. From personalised product recommendations and visual search to AI-generated content and post-purchase automation, merchants are using AI to boost conversions, streamline support, and foster customer loyalty. Learn how AI can make your store faster, smarter, and more profitable.

Read more
How AI Chatbots Boost Conversions for Shopify Plus – Conversagent
3 min read

How AI Chatbots Boost Conversions for Shopify Plus – Conversagent

Traffic isn’t enough — without smart conversations, conversions stall. AI chatbots for Shopify Plus stores don’t just answer questions; they guide buying decisions, remove hesitation, and turn browsers into loyal customers. With real-time access to store data and human-like conversations powered by large language models, AI is redefining how high-growth brands scale customer experience and drive serious revenue.

Read more

Frequently Asked Questions

Still have questions?

We're here to help you!