At Conversagent, we believe that every interaction matters. That’s why we’re constantly improving our AI-powered chatbot to deliver smoother conversations, faster performance, and a more inclusive experience for customers worldwide. Over the last few months, we’ve introduced a series of product updates that make Conversagent even more powerful for businesses of all sizes.

Here’s a closer look at what’s new:

June 19, 2025 – Smoother Widget Experience & Language Support

One of our core goals is to ensure that Conversagent works seamlessly across all storefronts and customer environments.

• Widget alignment fix: We resolved a small but important issue where widget launch buttons were incorrectly positioned on certain storefronts. This ensures a more polished and consistent customer experience, especially for shops with custom layouts.
  

• Improved localization: Conversagent now delivers more accurate multi-language support, allowing brands to better serve global audiences. This includes enhancements in how translations are handled within the widget interface.
  

• Enhanced activity logging: Tracking customer interactions is now more precise, giving businesses deeper insights into engagement and performance.

What this means for you: A cleaner, more reliable widget and better global support so you can serve international customers without friction.

June 4, 2025 – Smarter Search, Smoother Conversations

Complex product catalogs can sometimes make it challenging for AI to find the right answers quickly. This update was designed to fix that.

• AI engine upgrade: Our upgraded AI engine now runs faster with lower latency, making every conversation more responsive.
  

• Improved product search: Conversagent is now smarter at surfacing custom documents, ensuring customers get relevant results even in catalogs with thousands of SKUs.
  

• Better handling of product variants: Whether it’s different sizes, colors, or models, the assistant now provides more accurate, variant-specific responses.
  

• Cleaner summaries: Summaries are now more concise and to the point, helping customers reach decisions faster.
  

• Accessibility improvements: We’ve continued our work to make Conversagent more inclusive, ensuring smoother experiences for all users.

What this means for you: Your customers will enjoy faster, more relevant answers, even when dealing with complex product queries.

May 10, 2025 – More Languages, Better Access

We know how important it is for businesses to connect with customers in their native languages. With this update, Conversagent expanded its reach even further.

• Five new languages added: Arabic, Korean, Polish, Thai, and Vietnamese are now supported, bringing Conversagent’s total language coverage to new heights.
  

• Accessibility upgrades: Improvements to error messages, screen reader support, and keyboard navigation make Conversagent easier to use for all customers.
  

• Widget reliability fixes: Especially for storefronts where agent names included special characters, ensuring consistency across platforms.
  

• AI efficiency boost: Conversagent now runs on more efficient OpenRouter models, delivering faster responses while reducing costs.

What this means for you: A wider global audience can now engage with your brand, and your chatbot operates with greater speed and reliability.

April 29, 2025 – Major AI Upgrade + Small-screen enhancements

April brought important improvements focused on making Conversagent faster and more user-friendly across devices.

• Default GPT-4.1 integration: Conversagent now uses GPT-4.1 out of the box, offering smarter, sharper, and more context-aware responses.
  

• Improved system reliability: Better handling of processing errors ensures smoother performance during peak usage.
  

• Concise, customer-friendly answers: Responses are now easier to read and more direct, improving customer satisfaction.
  

• Better small-screen experience: We fixed layout issues that affected smaller displays, ensuring the chatbot looks and works great on smartphones and tablets.

What this means for you: Smarter AI, faster responses, and a seamless experience across all devices—from desktops to mobile.

Wrapping Up

From smarter search and expanded language support to faster AI and improved accessibility, these updates bring Conversagent closer to our goal: delivering seamless, human-like assistance that scales with your business.

We’re excited about what’s ahead and remain committed to continuous improvement. Stay tuned for even more updates in the coming months!